thredUP incident

performance degradation

Major Resolved View vendor source →

thredUP experienced a major incident on May 21, 2021 affecting Add to Cart, lasting 6m. The incident has been resolved; the full update timeline is below.

Started
May 21, 2021, 10:18 PM UTC
Resolved
May 21, 2021, 10:24 PM UTC
Duration
6m
Detected by Pingoru
May 21, 2021, 10:18 PM UTC

Affected components

Add to Cart

Update timeline

  1. investigating May 21, 2021, 10:18 PM UTC

    We observe performance degradation across the services. Investigating the root cause

  2. resolved May 21, 2021, 10:24 PM UTC

    The issue has been resolved. We are actively monitoring the status