thredUP incident

Cloudflare Content Delivery Network degraded performance within US West Coast.

Major Resolved View vendor source →

thredUP experienced a major incident on February 15, 2022 affecting thredUP.com Desktop & Mobile Web, lasting 1h 30m. The incident has been resolved; the full update timeline is below.

Started
Feb 15, 2022, 10:40 PM UTC
Resolved
Feb 16, 2022, 12:10 AM UTC
Duration
1h 30m
Detected by Pingoru
Feb 15, 2022, 10:40 PM UTC

Affected components

thredUP.com Desktop & Mobile Web

Update timeline

  1. identified Feb 15, 2022, 10:40 PM UTC

    We have identified issues with Cloudflare, our CDN provider that directly affect Thredup.com performance in some areas in the US. We're currently waiting for Cloudflare to mitigate this issue.

  2. monitoring Feb 15, 2022, 11:15 PM UTC

    A fix has been implemented by Cloudflare, and we are monitoring the results.

  3. resolved Feb 16, 2022, 12:10 AM UTC

    This incident has been resolved.