thredUP incident

Website and Mobile Application Outage

Notice Resolved View vendor source →

thredUP experienced a notice incident on February 23, 2022 affecting thredUP.com Desktop & Mobile Web and iOS Mobile App and 1 more component, lasting 32m. The incident has been resolved; the full update timeline is below.

Started
Feb 23, 2022, 05:24 PM UTC
Resolved
Feb 23, 2022, 05:56 PM UTC
Duration
32m
Detected by Pingoru
Feb 23, 2022, 05:24 PM UTC

Affected components

thredUP.com Desktop & Mobile WebiOS Mobile AppAndroid Mobile AppProduct SearchAdd to CartSignup & LoginNotificationsPromo CodesCheckoutFavoriting & Saved Searches

Update timeline

  1. investigating Feb 23, 2022, 05:24 PM UTC

    We are investigating the cause of an outage impacting website and mobile apps.

  2. investigating Feb 23, 2022, 05:25 PM UTC

    We are continuing to investigate this issue.

  3. investigating Feb 23, 2022, 05:31 PM UTC

    Service is being restored for web and native applications.

  4. monitoring Feb 23, 2022, 05:37 PM UTC

    Service to website and native applications restored. We will continue to monitor the situation to ensure performance remains normal.

  5. resolved Feb 23, 2022, 05:56 PM UTC

    This incident has been resolved.