thredUP incident

systems slowdown

Minor Resolved View vendor source →

thredUP experienced a minor incident on November 26, 2019 affecting thredUP.com Desktop & Mobile Web and iOS Mobile App and 1 more component, lasting 21m. The incident has been resolved; the full update timeline is below.

Started
Nov 26, 2019, 05:06 PM UTC
Resolved
Nov 26, 2019, 05:27 PM UTC
Duration
21m
Detected by Pingoru
Nov 26, 2019, 05:06 PM UTC

Affected components

thredUP.com Desktop & Mobile WebiOS Mobile AppAndroid Mobile AppAdd to Cart

Update timeline

  1. identified Nov 26, 2019, 05:06 PM UTC

    We see intermittent slowdown on key APIs due to a database maintenance - partitioning of a large table

  2. monitoring Nov 26, 2019, 05:23 PM UTC

    The partitioning has been stopped. DB is back to normal. We keep monitoring

  3. resolved Nov 26, 2019, 05:27 PM UTC

    This incident has been resolved.