thredUP incident

DC pack stations down

Minor Resolved View vendor source →

thredUP experienced a minor incident on December 10, 2019, lasting —. The incident has been resolved; the full update timeline is below.

Started
Dec 10, 2019, 08:55 PM UTC
Resolved
Dec 08, 2019, 02:30 PM UTC
Duration
—
Detected by Pingoru
Dec 10, 2019, 08:55 PM UTC

Update timeline

  1. resolved Dec 10, 2019, 08:55 PM UTC

    A slow DB query locked critical tables which caused all DC pack stations to be down for a period of time. Full postmortem: https://thredup-cloud.pagerduty.com/postmortems/15dec097-5f01-0638-97dc-0f8db6c1ab2d