thredUP incident

website is down

Critical Resolved View vendor source →

thredUP experienced a critical incident on September 15, 2021 affecting thredUP.com Desktop & Mobile Web, lasting 15m. The incident has been resolved; the full update timeline is below.

Started
Sep 15, 2021, 06:37 PM UTC
Resolved
Sep 15, 2021, 06:52 PM UTC
Duration
15m
Detected by Pingoru
Sep 15, 2021, 06:37 PM UTC

Affected components

thredUP.com Desktop & Mobile Web

Update timeline

  1. investigating Sep 15, 2021, 06:37 PM UTC

    Engineering team is investigating the root cause

  2. monitoring Sep 15, 2021, 06:43 PM UTC

    The website is back up. We keep monitoring

  3. resolved Sep 15, 2021, 06:52 PM UTC

    The incident is being resolved