ThreatX experienced a major incident on July 17, 2025 affecting ThreatX Dashboard, lasting 46m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 17, 2025, 09:06 PM UTC
The ThreatX Dashboard appears to be unavailable. ThreatX Engineering is actively investigating. At this point in time we have no reason to believe protection of customer sites is affected.
- monitoring Jul 17, 2025, 09:13 PM UTC
ThreatX Engineering has found and resolved a potential source of the problem. ThreatX Engineering is continuing to monitor the situation closely.
- monitoring Jul 17, 2025, 09:28 PM UTC
ThreatX Engineering has identified another cause of the potential problems and is taking steps to address the root causes. The Dashboard appears to be intermittently unavailable during this incident.
- monitoring Jul 17, 2025, 09:48 PM UTC
The ThreatX Dashboard now appears to be available once again. ThreatX Engineering is actively monitoring the situation.
- resolved Jul 17, 2025, 09:52 PM UTC
This incident is now resolved.