ThreatX experienced a major incident on October 4, 2021 affecting Provisioning API, lasting 25m. The incident has been resolved; the full update timeline is below.
Affected components
Provisioning API
Update timeline
- identified Oct 04, 2021, 04:57 PM UTC
We are currently investigating issues with SSO authentication that appear to be caused by an outage with DNS services. ThreatX engineers are investigating the issue and working with upstream providers to resolve the problem.
- monitoring Oct 04, 2021, 05:06 PM UTC
Upstream DNS services are recovering and we are monitoring the situation.
- resolved Oct 04, 2021, 05:22 PM UTC
This incident has been resolved. We are continuing to monitor for issues with DNS services.