ThreatX experienced a major incident on October 23, 2023 affecting Provisioning API and ThreatX Dashboard, lasting 27m. The incident has been resolved; the full update timeline is below.
Affected components
Provisioning APIThreatX Dashboard
Update timeline
- investigating Oct 23, 2023, 09:33 PM UTC
Users of the ThreatX Dashboard have reported being unable to log in. ThreatX Engineering is actively investigating this issue.
- investigating Oct 23, 2023, 09:33 PM UTC
We are continuing to investigate this issue.
- identified Oct 23, 2023, 09:43 PM UTC
ThreatX Engineering has identified a likely cause of the outage and is currently working on a solution.
- monitoring Oct 23, 2023, 09:49 PM UTC
ThreatX Engineering has implemented a change to address the outage and is monitoring system availability.
- resolved Oct 23, 2023, 10:01 PM UTC
ThreatX Engineering has confirmed the mitigating change was executed successfully and normal access to the ThreatX Dashboard and Provisioning API has been restored.