ThreatX incident

Partial security rule outage

Major Resolved View vendor source →

ThreatX experienced a major incident on October 24, 2023 affecting Event Gateway and Hosted WAF, lasting 1h 8m. The incident has been resolved; the full update timeline is below.

Started
Oct 24, 2023, 04:50 PM UTC
Resolved
Oct 24, 2023, 05:59 PM UTC
Duration
1h 8m
Detected by Pingoru
Oct 24, 2023, 04:50 PM UTC

Affected components

Event GatewayHosted WAF

Update timeline

  1. investigating Oct 24, 2023, 04:50 PM UTC

    A subset of security rules are not being enforced by ThreatX sensors due to an unknown failure in the security rule distribution mechanism. ThreatX Engineering is actively investigating.

  2. identified Oct 24, 2023, 05:20 PM UTC

    ThreatX Engineering has identified a possible cause of the outage and is working on restoring the security rules.

  3. monitoring Oct 24, 2023, 05:25 PM UTC

    A fix has been implemented and ThreatX Engineering is monitoring.

  4. monitoring Oct 24, 2023, 05:28 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Oct 24, 2023, 05:59 PM UTC

    This incident has been resolved.