ThreatX experienced a minor incident on June 4, 2024 affecting Event Gateway and Backend Risk Analytics Engine, lasting 2h 54m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 04, 2024, 04:28 PM UTC
ThreatX Engineering is currently investigating a partial outage in customer Analytics Events data. We have confirmed some analytics events data for some customers are either delayed or experiencing "gaps" in reporting. We do not yet have confirmation of which customers are affected and for which event types and time periods. We will update this status page with more information as it becomes available. Update: To clarify, ThreatX protection remains in effect for all customers. This incident applies only to reported analytics event data.
- resolved Jun 04, 2024, 07:22 PM UTC
This incident has been resolved.