ThreatX experienced a major incident on July 21, 2024 affecting Provisioning API and Event Gateway and 1 more component, lasting 6h 22m. The incident has been resolved; the full update timeline is below.
Affected components
Provisioning APIEvent GatewayThreatX Dashboard
Update timeline
- investigating Jul 21, 2024, 02:50 PM UTC
We are currently experiencing issues with a 3rd party vendor that is resulting in delays and intermittent outages to threatx services. We are actively troubleshooting and have reached out to our vendor for support. Please note that active sensors are still functioning/protecting, however new sensors will fail to initialize. We will update this incident as more information becomes available.
- investigating Jul 21, 2024, 05:35 PM UTC
We are continuing to investigate this issue.
- monitoring Jul 21, 2024, 07:39 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 21, 2024, 09:13 PM UTC
This incident has been resolved.