ThreatX incident

Backend service outage

Critical Resolved View vendor source →

ThreatX experienced a critical incident on February 27, 2025 affecting Provisioning API and Event Gateway and 1 more component, lasting 1h 4m. The incident has been resolved; the full update timeline is below.

Started
Feb 27, 2025, 10:27 PM UTC
Resolved
Feb 27, 2025, 11:31 PM UTC
Duration
1h 4m
Detected by Pingoru
Feb 27, 2025, 10:27 PM UTC

Affected components

Provisioning APIEvent GatewayThreatX DashboardBackend Risk Analytics Engine

Update timeline

  1. investigating Feb 27, 2025, 10:27 PM UTC

    ThreatX Engineering is investigating a backend service outage. Most backend services appear to be affected. Hosted WAF operations are not affected. ThreatX Engineering is actively investigating this issue and will post an update as more information becomes available.

  2. investigating Feb 27, 2025, 11:00 PM UTC

    ThreatX Engineering is continuing to investigate this issue. At this time we believe the problem is limited to the ThreatX Dashbaord. Hosted WAF operations are not affected. ThreatX Engineering is actively investigating this issue and will post an update as more information becomes available.

  3. resolved Feb 27, 2025, 11:31 PM UTC

    This incident is now resolved.