ThinkLink experienced a minor incident on May 2, 2021 affecting ThinkLink Platform, lasting 4h 36m. The incident has been resolved; the full update timeline is below.
Affected components
ThinkLink Platform
Update timeline
- investigating May 02, 2021, 03:53 PM UTC
We are investigating an intermittent issue with our network which is causing authentication and some services within the platform to be sporadically unavailable. We will provide updates as they are available.
- investigating May 02, 2021, 05:12 PM UTC
Our hosting partners are engaged in investigating this issue. Updates will be provided as they are available.
- monitoring May 02, 2021, 07:11 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 02, 2021, 08:29 PM UTC
This incident has been resolved.