ThinkLink experienced a minor incident on January 24, 2022 affecting ThinkLink Platform, lasting 2h 50m. The incident has been resolved; the full update timeline is below.
Affected components
ThinkLink Platform
Update timeline
- investigating Jan 24, 2022, 07:15 PM UTC
The database processor is under heavy load, resulting in system slowness and error messages. The application team is investigating the cause of the load and we will update with additional information as available.
- monitoring Jan 24, 2022, 07:41 PM UTC
The heavy load has subsided and the system has returned to normal operations. We will continue to monitor the network.
- resolved Jan 24, 2022, 10:06 PM UTC
This incident has been resolved.