ThinkLink incident

ThinkLink Site Down

Critical Resolved View vendor source →

ThinkLink experienced a critical incident on September 9, 2024 affecting ThinkLink Platform, lasting 2h 16m. The incident has been resolved; the full update timeline is below.

Started
Sep 09, 2024, 02:37 PM UTC
Resolved
Sep 09, 2024, 04:53 PM UTC
Duration
2h 16m
Detected by Pingoru
Sep 09, 2024, 02:37 PM UTC

Affected components

ThinkLink Platform

Update timeline

  1. investigating Sep 09, 2024, 02:37 PM UTC

    We are aware of the 502/504 Bad Gateway Error received by customers. We are investigating this error.

  2. identified Sep 09, 2024, 03:13 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Sep 09, 2024, 04:53 PM UTC

    This incident has been resolved.