Thinkific incident

Thinkific Is Experiencing Delays in Some Services - We've Identified the Problem

Minor Resolved View vendor source →

Thinkific experienced a minor incident on October 20, 2025 affecting Thinkific Application, lasting 2h 11m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 08:55 AM UTC
Resolved
Oct 20, 2025, 11:06 AM UTC
Duration
2h 11m
Detected by Pingoru
Oct 20, 2025, 08:55 AM UTC

Affected components

Thinkific Application

Update timeline

  1. identified Oct 20, 2025, 08:55 AM UTC

    Thinkific is currently experiencing delays in several of our services including fulfilling student orders and sending student notificaitons. Our engineers have identified the problem being due to disruptions with Amazon Web Services (https://health.aws.amazon.com/health/status) and are currently reviewing the situation.

  2. monitoring Oct 20, 2025, 10:27 AM UTC

    We are observing recovery across most of the affected services. Videos are uploading and processing, Orders are being fulfilled and notifications are being sent out. We will continue to monitor the situation closely to confirm a full resolution.

  3. resolved Oct 20, 2025, 11:06 AM UTC

    The challenges affecting our platform have now been resolved. Orders are processing correctly, videos are uploading successfully, and notifications are sending as expected. Thank you for your patience.