The Receptionist incident

Email Notifications Issue

Major Resolved View vendor source →

The Receptionist experienced a major incident on September 9, 2025, lasting 5h 11m. The incident has been resolved; the full update timeline is below.

Started
Sep 09, 2025, 12:43 PM UTC
Resolved
Sep 09, 2025, 05:54 PM UTC
Duration
5h 11m
Detected by Pingoru
Sep 09, 2025, 12:43 PM UTC

Update timeline

  1. resolved Sep 09, 2025, 05:54 PM UTC

    We've now resolved the incident. Thanks for your patience. All queued emails that were not being sent as of last night have now been sent. All email services are now working as expected.