Textlocal incident

Degraded Inbound SMS Performance

Minor Resolved View vendor source →

Textlocal experienced a minor incident on September 16, 2025 affecting UK Inbound Messages, lasting 37m. The incident has been resolved; the full update timeline is below.

Started
Sep 16, 2025, 03:51 PM UTC
Resolved
Sep 16, 2025, 04:29 PM UTC
Duration
37m
Detected by Pingoru
Sep 16, 2025, 03:51 PM UTC

Affected components

UK Inbound Messages

Update timeline

  1. investigating Sep 16, 2025, 03:51 PM UTC

    We are receiving reports of inbound SMS being delivered into textlocal slower than expected on shortcodes. We are investigating this with our supplier. Updates to follow.

  2. resolved Sep 16, 2025, 04:29 PM UTC

    This incident has been resolved. MO traffic that was delayed and queued is now being processed and we are seeing good delivery into the shortcodes held on Textlocal.