Textlocal incident

Email 2 SMS Slow Performance

Minor Resolved View vendor source →

Textlocal experienced a minor incident on September 14, 2021 affecting Email2SMS, lasting 24m. The incident has been resolved; the full update timeline is below.

Started
Sep 14, 2021, 09:46 AM UTC
Resolved
Sep 14, 2021, 10:10 AM UTC
Duration
24m
Detected by Pingoru
Sep 14, 2021, 09:46 AM UTC

Affected components

Email2SMS

Update timeline

  1. investigating Sep 14, 2021, 09:46 AM UTC

    We are currently investigating an issue where by some users are experiencing slower than expected Email 2 SMS performance. Updates to follow.

  2. resolved Sep 14, 2021, 10:10 AM UTC

    The issue has been resolved and we are seeing normal levels of performance. There is a small backlog of SMS to be processed however we expect this to have cleared within the next 5 mins.