Textlocal incident

Issues Purchasing and Renewing

Minor Resolved View vendor source →

Textlocal experienced a minor incident on March 21, 2022 affecting Payment Pages, lasting 29m. The incident has been resolved; the full update timeline is below.

Started
Mar 21, 2022, 03:23 PM UTC
Resolved
Mar 21, 2022, 03:53 PM UTC
Duration
29m
Detected by Pingoru
Mar 21, 2022, 03:23 PM UTC

Affected components

Payment Pages

Update timeline

  1. monitoring Mar 21, 2022, 03:23 PM UTC

    Our payment provider has informed us that some purchase attempts may fail to complete as they are experiencing a technical issue. They are currently investigating and will aim to resolve the issue as soon as possible. We apologise for any inconvenience caused.

  2. resolved Mar 21, 2022, 03:53 PM UTC

    Our payment provider has resolved the issues preventing purchases. We apologise for the inconvenience caused,