Textlocal experienced a minor incident on April 8, 2022 affecting International SMS Delivery and UK SMS Delivery and 1 more component, lasting 1h 38m. The incident has been resolved; the full update timeline is below.
Affected components
International SMS DeliveryUK SMS DeliverySend SMS from APISending SMS from MessengerUK Inbound MessagesInternational Inbound MessagesPayment PagesFTP/sFTPUK Delivery ReceiptingSending MMS from Messenger
Update timeline
- investigating Apr 08, 2022, 01:29 PM UTC
We are currently experiencing some connectivity issues with our datacenter partners. Some users may find access to our platform is intermittent from time to time. This will affect users using Messenger and API functionality. We are investigating with our network partners to troubleshoot this issue further.
- monitoring Apr 08, 2022, 01:34 PM UTC
The issue has been identified, we are proceeding to monitor.
- resolved Apr 08, 2022, 03:07 PM UTC
This issue has been confirmed resolved. We are continuing to monitor.