Textlocal experienced a minor incident on May 25, 2022 affecting UK SMS Delivery and UK Delivery Receipting, lasting 1h 25m. The incident has been resolved; the full update timeline is below.
Affected components
UK SMS DeliveryUK Delivery Receipting
Update timeline
- investigating May 25, 2022, 09:56 AM UTC
We are currently investigating an issue where a small number of customers are experiencing slow performance for SMS sent from Textlocal and respective Delivery Receipts being received. We are currently investigating this issue.
- resolved May 25, 2022, 11:21 AM UTC
We are now observing normal performance for SMS leaving our platform and receipts being applied to and from our network partners.