Textlocal incident

Degraded SMS Reporting in Messenger

Minor Resolved View vendor source →

Textlocal experienced a minor incident on June 1, 2022 affecting SMS Reporting, lasting 5h 6m. The incident has been resolved; the full update timeline is below.

Started
Jun 01, 2022, 08:36 AM UTC
Resolved
Jun 01, 2022, 01:42 PM UTC
Duration
5h 6m
Detected by Pingoru
Jun 01, 2022, 08:36 AM UTC

Affected components

SMS Reporting

Update timeline

  1. investigating Jun 01, 2022, 08:36 AM UTC

    We are currently investigating an issue where by some customers are experiencing slower than expected performance for the reporting of SMS delivery within the Messenger control panel. Updates to follow.

  2. monitoring Jun 01, 2022, 10:06 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 01, 2022, 01:42 PM UTC

    This incident has been resolved.