Textlocal incident

Degraded SMS Performance and Slow Receipting

Minor Resolved View vendor source →

Textlocal experienced a minor incident on July 28, 2022 affecting UK SMS Delivery and UK Delivery Receipting and 1 more component, lasting 51m. The incident has been resolved; the full update timeline is below.

Started
Jul 28, 2022, 12:58 PM UTC
Resolved
Jul 28, 2022, 01:50 PM UTC
Duration
51m
Detected by Pingoru
Jul 28, 2022, 12:58 PM UTC

Affected components

UK SMS DeliveryUK Delivery ReceiptingContact Groups

Update timeline

  1. identified Jul 28, 2022, 12:58 PM UTC

    We are experiencing some network connectivity issues with our hosting partner that is impacting the speed of SMS leaving our platform and delivery receipts being applied. This networking issue is currently being investigated by hosting partner and updates will follow shortly.

  2. identified Jul 28, 2022, 01:11 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Jul 28, 2022, 01:50 PM UTC

    Our hosting partners have resolved the connectivity issues.