Textlocal incident

Degraded SMS Performance and Slow Receipting

Minor Resolved View vendor source →

Textlocal experienced a minor incident on January 18, 2023 affecting UK SMS Delivery and UK Delivery Receipting, lasting 39m. The incident has been resolved; the full update timeline is below.

Started
Jan 18, 2023, 08:43 AM UTC
Resolved
Jan 18, 2023, 09:23 AM UTC
Duration
39m
Detected by Pingoru
Jan 18, 2023, 08:43 AM UTC

Affected components

UK SMS DeliveryUK Delivery Receipting

Update timeline

  1. investigating Jan 18, 2023, 08:43 AM UTC

    We are currently investigating an issue with one of our suppliers who have reported slow performance for SMS sent to the UK networks at around 08:00 - 08:30. We are awaiting further updates from the network on this issue, We have routed traffic away from this network until resolved..

  2. resolved Jan 18, 2023, 09:23 AM UTC

    This incident has been resolved. SMS Performance has been restored by our network partners.