Textlocal incident

Textlocal Messenger Logout Issue

Minor Resolved View vendor source →

Textlocal experienced a minor incident on February 8, 2023 affecting Sending SMS from Messenger and Payment Pages and 1 more component, lasting 22m. The incident has been resolved; the full update timeline is below.

Started
Feb 08, 2023, 10:08 AM UTC
Resolved
Feb 08, 2023, 10:31 AM UTC
Duration
22m
Detected by Pingoru
Feb 08, 2023, 10:08 AM UTC

Affected components

Sending SMS from MessengerPayment PagesSending MMS from MessengerSMS ReportingShortlink ServiceContact Groups

Update timeline

  1. identified Feb 08, 2023, 10:08 AM UTC

    We have identified an issue where some users are being logged out from Messenger when navigating through the online control panel. Our engineers are investigating and an update will be provided shortly.

  2. resolved Feb 08, 2023, 10:31 AM UTC

    Users should now find that Login is persistent as they navigate through the online control panel. Any SMS during this time would have not been affected by this issue.