Textlocal experienced a minor incident on May 17, 2023 affecting UK Inbound Messages, lasting 1h 50m. The incident has been resolved; the full update timeline is below.
Affected components
UK Inbound Messages
Update timeline
- investigating May 17, 2023, 11:56 AM UTC
We are currently investigating reports of MO traffic intermittently not reaching our platform from our suppliers for some SMS sent to UK virtual mobile numbers today. We are working with our suppliers to troubleshoot this issue. Impacted SMS sent to hosted UK virtual numbers should queued and will be delivered asap.
- identified May 17, 2023, 11:57 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 17, 2023, 12:47 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 17, 2023, 01:46 PM UTC
This incident has been resolved.