Textlocal incident

Downstream Supplier: Potential impact of SMS delivery receipting performance.

Notice Resolved View vendor source →

Textlocal experienced a notice incident on July 5, 2023 affecting UK SMS Delivery and UK Inbound Messages and 1 more component, lasting 19h 39m. The incident has been resolved; the full update timeline is below.

Started
Jul 05, 2023, 12:35 PM UTC
Resolved
Jul 06, 2023, 08:14 AM UTC
Duration
19h 39m
Detected by Pingoru
Jul 05, 2023, 12:35 PM UTC

Affected components

UK SMS DeliveryUK Inbound MessagesUK Delivery Receipting

Update timeline

  1. monitoring Jul 05, 2023, 12:35 PM UTC

    We have been advised by one of our supplier that they are facing significant traffic levels today which has the potential to impact the performance of SMS delivery receipts being returned back to us in a timely fashion. At present we see no indication of this and we are continuing to monitor.

  2. monitoring Jul 05, 2023, 04:09 PM UTC

    The downstream supplier is now reporting traffic levels are returning to normal. We will continue to monitor.

  3. resolved Jul 06, 2023, 08:14 AM UTC

    The supplier is now reporting normal traffic levels This incident has resolved.