Textlocal experienced a minor incident on January 22, 2024 affecting Contact Groups, lasting 4h 3m. The incident has been resolved; the full update timeline is below.
Affected components
Contact Groups
Update timeline
- investigating Jan 22, 2024, 02:57 PM UTC
We are currently investigating an issue where contact groups may be missing for a small number of customers. We hope to have the issue resolved shortly and apologise for any inconvenience experienced.
- investigating Jan 22, 2024, 03:22 PM UTC
We are continuing to investigate this issue.
- monitoring Jan 22, 2024, 03:53 PM UTC
Update: Contact groups that appeared to have gone missing have been now been restored. Apologies for any inconvenience this issue may have caused. We will continue to monitor for the remainder of the afternoon, before setting this incident to resolved.
- resolved Jan 22, 2024, 07:00 PM UTC
This incident has been resolved.