Textlocal incident

Forwarded SMS as email on Simple Reply Service impacted

Minor Resolved View vendor source →

Textlocal experienced a minor incident on January 24, 2024 affecting Simple Reply Service, lasting 24m. The incident has been resolved; the full update timeline is below.

Started
Jan 24, 2024, 11:47 AM UTC
Resolved
Jan 24, 2024, 12:11 PM UTC
Duration
24m
Detected by Pingoru
Jan 24, 2024, 11:47 AM UTC

Affected components

Simple Reply Service

Update timeline

  1. investigating Jan 24, 2024, 11:47 AM UTC

    We are aware that that the Messenger Simple Reply Service is not forwarding the SMS as an email received to the nominated email address on the inbox settings. This is being investigated and an update will be provided shortly.

  2. resolved Jan 24, 2024, 12:11 PM UTC

    We can confirm this issue has now been resolved.