Textlocal experienced a minor incident on July 3, 2024 affecting UK SMS Delivery and UK Delivery Receipting, lasting 2h 52m. The incident has been resolved; the full update timeline is below.
Affected components
UK SMS DeliveryUK Delivery Receipting
Update timeline
- investigating Jul 03, 2024, 10:28 AM UTC
We are currently investigating an issue where a small number of customers are experiencing slow performance for SMS sent from Textlocal and respective Delivery Receipts being received. This appears to be affecting a minority of users at present, but the team is investigating the issue in more depth and updates will follow.
- resolved Jul 03, 2024, 01:21 PM UTC
This issue has been resolved.