Textlocal incident

Degraded SMS Performance and Delivery Receipting

Minor Resolved View vendor source →

Textlocal experienced a minor incident on July 24, 2024 affecting UK SMS Delivery and UK Inbound Messages and 1 more component, lasting 5h 58m. The incident has been resolved; the full update timeline is below.

Started
Jul 24, 2024, 08:19 AM UTC
Resolved
Jul 24, 2024, 02:18 PM UTC
Duration
5h 58m
Detected by Pingoru
Jul 24, 2024, 08:19 AM UTC

Affected components

UK SMS DeliveryUK Inbound MessagesUK Delivery Receipting

Update timeline

  1. investigating Jul 24, 2024, 08:19 AM UTC

    We are currently investigating an issue with one of our suppliers around the performance of SMS and delivery receipts. Updates to follow.

  2. investigating Jul 24, 2024, 08:20 AM UTC

    We are continuing to investigate this issue.

  3. identified Jul 24, 2024, 09:43 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Jul 24, 2024, 10:28 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jul 24, 2024, 02:18 PM UTC

    This incident has been resolved.