Textlocal experienced a major incident on February 13, 2025 affecting Email2SMS, lasting 51m. The incident has been resolved; the full update timeline is below.
Affected components
Email2SMS
Update timeline
- investigating Feb 13, 2025, 01:01 PM UTC
We are currently investigating an issue where email sent on our Email2SMS service is not being processed to an SMS send. We are observing the emails being received into our network at which point they being queued for processing. Updates to follow.
- monitoring Feb 13, 2025, 01:05 PM UTC
We have identified the issue and put in place a solution. We are now seeing Email2SMS processing correctly.
- resolved Feb 13, 2025, 01:53 PM UTC
Email2SMS is continuing to process correctly.