Textlocal experienced a minor incident on March 10, 2025 affecting UK Inbound Messages and International Inbound Messages, lasting 5h 41m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 10, 2025, 12:41 PM UTC
We are observing delays in receiving inbound SMS traffic from our gateway partners. As such expected inbound SMS is taking longer to be received and shown within Textlocal Messenger. We are working with our gateway partners to troubleshoot this issue further. Updates to follow.
- investigating Mar 10, 2025, 02:23 PM UTC
We are continuing to investigate this issue. Updates to follow.
- investigating Mar 10, 2025, 03:22 PM UTC
We are continuing to investigate this issue. Updates to follow.
- monitoring Mar 10, 2025, 03:59 PM UTC
A fix has been implemented and we are monitoring the results. Updates to follow.
- monitoring Mar 10, 2025, 03:59 PM UTC
We are continuing to monitor for any further issues.
- resolved Mar 10, 2025, 06:22 PM UTC
This incident has been resolved.