Textlocal incident

Remote Import / SFTP Service

Critical Resolved View vendor source →

Textlocal experienced a critical incident on March 26, 2025 affecting FTP/sFTP, lasting 4h 34m. The incident has been resolved; the full update timeline is below.

Started
Mar 26, 2025, 10:19 AM UTC
Resolved
Mar 26, 2025, 02:53 PM UTC
Duration
4h 34m
Detected by Pingoru
Mar 26, 2025, 10:19 AM UTC

Affected components

FTP/sFTP

Update timeline

  1. investigating Mar 26, 2025, 10:19 AM UTC

    We are currently investigating an issue where users of our Remote Import / sFTP services are unable to authenticate and connect. Updates to follow.

  2. monitoring Mar 26, 2025, 11:14 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 26, 2025, 02:53 PM UTC

    This incident has been resolved.