TextExpander incident

TextExpander Mac Client Hanging Other Applications

Notice Resolved View vendor source →

TextExpander experienced a notice incident on March 4, 2025, lasting 6h 7m. The incident has been resolved; the full update timeline is below.

Started
Mar 04, 2025, 06:48 PM UTC
Resolved
Mar 05, 2025, 12:56 AM UTC
Duration
6h 7m
Detected by Pingoru
Mar 04, 2025, 06:48 PM UTC

Update timeline

  1. investigating Mar 04, 2025, 06:48 PM UTC

    We're aware of a conflict between TextExpander and other Mac apps, most notably Adobe and Microsoft products. This issue is a top priority for our engineering team. In the meantime, please report any issues to [email protected]. The more info we have, the faster we can fix it. Thanks!

  2. investigating Mar 04, 2025, 06:48 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Mar 05, 2025, 12:43 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Mar 05, 2025, 12:44 AM UTC

    We have made some changes and are monitoring the situation.

  5. monitoring Mar 05, 2025, 12:55 AM UTC

    We are continuing to monitor for any further issues.

  6. resolved Mar 05, 2025, 12:56 AM UTC

    This incident has been resolved.