Textable is currently experiencing a minor incident affecting Application and Application, which began 4h ago. The vendor's full update timeline is below.
Affected components
Update timeline
- investigating May 27, 2026, 04:51 PM UTC
We've received a number of reports that adding / editing / deleting users is failing. We've identified an issue with our billing platform causing synchronous rejections of updates to billing details. We are working towards a resolution
- identified May 27, 2026, 05:54 PM UTC
We are working with our billing vendor to restore the integration that supports our user management operations. We are also developing an application patch to gracefully handle billing update failures in a way that does not block user management operations.
- identified May 27, 2026, 07:49 PM UTC
We are preparing to deploy a patch to affected customers within the next 30 minutes
- monitoring May 27, 2026, 08:15 PM UTC
We've deployed a patch and are monitoring logs to confirm resolution. If you were affected by this issue, please re-try any operations which previously failed. If you still experience failures while managing users, please open a support case.