Tettra experienced a major incident on June 11, 2025 affecting app.tettra.co, lasting 17m. The incident has been resolved; the full update timeline is below.
Affected components
app.tettra.co
Update timeline
- identified Jun 11, 2025, 02:34 AM UTC
We are experience server issues with our hosting service Heroku (Salesforce). We are actively investigating the issue, and will update as soon as we have identified the issue. Customers will have issues logging in and using Tettra.
- resolved Jun 11, 2025, 02:52 AM UTC
We have been able to identify the issue caused by heroku, and make a work around to get tettra accessible once again