Tettra incident

Web App Down

Critical Resolved View vendor source →

Tettra experienced a critical incident on August 22, 2018 affecting app.tettra.co, lasting 59m. The incident has been resolved; the full update timeline is below.

Started
Aug 22, 2018, 06:25 PM UTC
Resolved
Aug 22, 2018, 07:25 PM UTC
Duration
59m
Detected by Pingoru
Aug 22, 2018, 06:25 PM UTC

Affected components

app.tettra.co

Update timeline

  1. investigating Aug 22, 2018, 06:25 PM UTC

    We are currently investigating this issue.

  2. monitoring Aug 22, 2018, 06:33 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Aug 22, 2018, 06:33 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Aug 22, 2018, 07:25 PM UTC

    This issue has been resolved. We saw a spike in Slack events due to changing our App's name in the Slack directory. We're taking steps to make sure this doesn't happen again.