Tettra incident

Intermittent 500 errors

Major Resolved View vendor source →

Tettra experienced a major incident on July 10, 2019 affecting app.tettra.co, lasting 2h 48m. The incident has been resolved; the full update timeline is below.

Started
Jul 10, 2019, 09:40 PM UTC
Resolved
Jul 11, 2019, 12:28 AM UTC
Duration
2h 48m
Detected by Pingoru
Jul 10, 2019, 09:40 PM UTC

Affected components

app.tettra.co

Update timeline

  1. identified Jul 10, 2019, 09:40 PM UTC

    We're aware of intermittent 500 errors being caused by issues with our billing provider. We will update you again when the problems have been resolved.

  2. resolved Jul 11, 2019, 12:28 AM UTC

    Our billing provider has recovered. Please let us know if you see any more 500 errors.