Tettra incident

Web app unavailable

Critical Resolved View vendor source →

Tettra experienced a critical incident on March 16, 2020 affecting app.tettra.co, lasting 1h 15m. The incident has been resolved; the full update timeline is below.

Started
Mar 16, 2020, 04:21 PM UTC
Resolved
Mar 16, 2020, 05:36 PM UTC
Duration
1h 15m
Detected by Pingoru
Mar 16, 2020, 04:21 PM UTC

Affected components

app.tettra.co

Update timeline

  1. investigating Mar 16, 2020, 04:21 PM UTC

    Visitors to app.tettra.co are seeing a Cloudflare error. We are investigating the cause.

  2. investigating Mar 16, 2020, 04:25 PM UTC

    Our service provider Heroku is experiencing widespread platform issues. We will update as we have more information.

  3. monitoring Mar 16, 2020, 04:30 PM UTC

    The app is loading normally again. We'll keep monitoring until we hear from our hosting provider.

  4. monitoring Mar 16, 2020, 04:31 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Mar 16, 2020, 05:36 PM UTC

    This incident has been resolved.