Tettra incident

Webapp is down

Critical Resolved View vendor source →

Tettra experienced a critical incident on February 24, 2022 affecting app.tettra.co, lasting 1h 22m. The incident has been resolved; the full update timeline is below.

Started
Feb 24, 2022, 04:41 PM UTC
Resolved
Feb 24, 2022, 06:03 PM UTC
Duration
1h 22m
Detected by Pingoru
Feb 24, 2022, 04:41 PM UTC

Affected components

app.tettra.co

Update timeline

  1. investigating Feb 24, 2022, 04:41 PM UTC

    The Tettra webapp is not responding to requests. We are investigating the issue.

  2. identified Feb 24, 2022, 04:45 PM UTC

    Our hosting provider, Heroku, is experiencing an outage.

  3. monitoring Feb 24, 2022, 05:18 PM UTC

    Connectivity to the webapp is recovering.

  4. monitoring Feb 24, 2022, 05:19 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Feb 24, 2022, 06:03 PM UTC

    This incident has been resolved.