Tettra incident

Tettra web app is down

Critical Resolved View vendor source →

Tettra experienced a critical incident on August 24, 2022 affecting app.tettra.co, lasting 34m. The incident has been resolved; the full update timeline is below.

Started
Aug 24, 2022, 12:03 AM UTC
Resolved
Aug 24, 2022, 12:38 AM UTC
Duration
34m
Detected by Pingoru
Aug 24, 2022, 12:03 AM UTC

Affected components

app.tettra.co

Update timeline

  1. identified Aug 24, 2022, 12:03 AM UTC

    Our hosting provider Heroku is currently experiencing DNS issues, which is affecting the Tettra app’s ability to properly load. We are currently working to identify a potential workaround. https://status.heroku.com/incidents/2453

  2. resolved Aug 24, 2022, 12:38 AM UTC

    A workaround for the DNS issue has been implemented and the app is accessible as per normal