Tettra incident

Webapp unavailable

Critical Resolved View vendor source →

Tettra experienced a critical incident on March 16, 2020 affecting app.tettra.co, lasting 1h 45m. The incident has been resolved; the full update timeline is below.

Started
Mar 16, 2020, 07:51 PM UTC
Resolved
Mar 16, 2020, 09:37 PM UTC
Duration
1h 45m
Detected by Pingoru
Mar 16, 2020, 07:51 PM UTC

Affected components

app.tettra.co

Update timeline

  1. investigating Mar 16, 2020, 07:51 PM UTC

    app.tettra.co is unavailable due to problems with our service provider. We are investigating the issue.

  2. monitoring Mar 16, 2020, 08:01 PM UTC

    We are continuing to monitor the app as it recovers.

  3. resolved Mar 16, 2020, 09:37 PM UTC

    Access to the webapp has returned to normal. We will continue to keep an eye on the underlying Heroku incident that caused this and the outage earlier today: https://status.heroku.com/incidents/1974