Tettra Outage History

Tettra is up right now

Pingoru has recorded 31 incidents for Tettra: 0 in the last 12 months and 0 in the last 90 days.

Source: tettra.statuspage.io

31incidents recorded
0last 12 months
0last 90 days
–typical duration

Incidents, newest first

Major June 11, 2025 Heroku server issues 17m app.tettra.co

Started Jun 11, 2025, 02:34 AM UTC· resolved Jun 11, 2025, 02:52 AM UTC

  1. identified Jun 11, 2025, 02:34 AM UTC

    We are experience server issues with our hosting service Heroku (Salesforce). We are actively investigating the issue, and will update as soon as we have identified the issue. Customers will have issues logging in and using Tettra.

  2. resolved Jun 11, 2025, 02:52 AM UTC

    We have been able to identify the issue caused by heroku, and make a work around to get tettra accessible once again

Read the full incident report →

Major June 10, 2025 Full Outage 14h 56m app.tettra.co

Started Jun 10, 2025, 07:46 AM UTC· resolved Jun 10, 2025, 10:42 PM UTC

  1. identified Jun 10, 2025, 07:46 AM UTC

    We are currently investigating a major outage impacting our application. This is due to an upstream infrastructure failure with our hosting provider, Heroku. Users may be unable to access any part of the application at this time. We’ve reached out to Heroku support and are closely monitoring their incident updates.

  2. identified Jun 10, 2025, 11:22 AM UTC

    We’ve confirmed that the outage is linked to a broader Salesforce incident that began at approximately 06:17 UTC and is impacting multiple services, including Heroku—our infrastructure provider. Salesforce has identified ongoing issues with multi-factor authentication (MFA) across several of their clouds. While Heroku is affected, the root cause remains under investigation. They are coordinating with a third-party cloud provider and reviewing recent changes to the Heroku environment. As a result, customers will continue to be unable to access app.tettra.co until Salesforce resolves these issues. We are actively monitoring the situation and will update customers as soon as we have more information.

  3. identified Jun 10, 2025, 02:13 PM UTC

    We're continuing to investigate the Heroku outage and are looking for a solution. Our web app continues to be unreachable. We’ll provide an update in 30 minutes or sooner if additional information becomes available.

  4. identified Jun 10, 2025, 04:00 PM UTC

    We're continuing to work on a fix. We have no other update right now. We’ll provide another update in 30 minutes or sooner if additional information becomes available.

  5. identified Jun 10, 2025, 06:46 PM UTC

    Heroku has identified the likely cause of the issue and is working on a solution. We’ll provide an update when additional information becomes available.

  6. resolved Jun 10, 2025, 10:42 PM UTC

    The app is up and running, with degraded performance while Heroku fully fixes the issue. Tettra will be accessible, but expect some slower response times until the issue is fully resolve

Read the full incident report →

Major February 19, 2025 Partial Outage - Pages Not Loading Properly [Investigating] 1h 44m app.tettra.co

Started Feb 19, 2025, 04:37 PM UTC· resolved Feb 19, 2025, 06:21 PM UTC

  1. investigating Feb 19, 2025, 04:37 PM UTC

    We are currently investigating an issue casuing a partial outage to the Tettra app. The Tettra app itself still loads, but pages are not loading properly some of the time.

  2. investigating Feb 19, 2025, 05:14 PM UTC

    We are continuing to investigate this issue.

  3. resolved Feb 19, 2025, 06:21 PM UTC

    We have identified and fixed the issue. We are currently monitoring for on-going problems.

Read the full incident report →