Test IO incident

App Server down

Major Resolved View vendor source →

Test IO experienced a major incident on August 26, 2013, lasting 50m. The incident has been resolved; the full update timeline is below.

Started
Aug 26, 2013, 04:00 AM UTC
Resolved
Aug 26, 2013, 04:50 AM UTC
Duration
50m
Detected by Pingoru
Aug 26, 2013, 04:00 AM UTC

Update timeline

  1. investigating Aug 26, 2013, 04:47 AM UTC

    There seems to be a major problem with our app servers at the moment.

  2. identified Aug 26, 2013, 04:48 AM UTC

    A hardware defect that took far too long to identify is now being fixed.

  3. resolved Aug 26, 2013, 04:50 AM UTC

    All systems are back. We are now working on better ways of dealing with a situation like this in the future.