Test IO incident

DoS attack

Critical Resolved View vendor source →

Test IO experienced a critical incident on November 17, 2013 affecting Customer Interface and APIs and 1 more component, lasting 6h 27m. The incident has been resolved; the full update timeline is below.

Started
Nov 17, 2013, 01:52 PM UTC
Resolved
Nov 17, 2013, 08:20 PM UTC
Duration
6h 27m
Detected by Pingoru
Nov 17, 2013, 01:52 PM UTC

Affected components

Customer InterfaceAPIsBug Exporter

Update timeline

  1. investigating Nov 17, 2013, 01:52 PM UTC

    There is a DoS attack in progress. Servers may be unreachable for some users.

  2. identified Nov 17, 2013, 01:56 PM UTC

    DoS attack still in progress. Currently all servers offline. (see http://www.hetzner-status.de/en.html for info from hosting company)

  3. monitoring Nov 17, 2013, 02:05 PM UTC

    And we are back online. Let's hope this attack is over.

  4. resolved Nov 17, 2013, 08:20 PM UTC

    The attack seems to be under control. Although still 60 Mbit/s have to be filtered out.