Test IO incident

Cloudflare DNS outage

Minor Resolved View vendor source →

Test IO experienced a minor incident on July 17, 2020 affecting Customer Interface, lasting 45m. The incident has been resolved; the full update timeline is below.

Started
Jul 17, 2020, 09:54 PM UTC
Resolved
Jul 17, 2020, 10:39 PM UTC
Duration
45m
Detected by Pingoru
Jul 17, 2020, 09:54 PM UTC

Affected components

Customer Interface

Update timeline

  1. investigating Jul 17, 2020, 09:54 PM UTC

    We are affected by the partial Cloudflare DNS outage and are monitoring the situation.

  2. identified Jul 17, 2020, 10:08 PM UTC

    Cloudflare has apparently identified the issue and is deploying a fix.

  3. monitoring Jul 17, 2020, 10:13 PM UTC

    Cloudflare announced having fixed the issue and to be monitoring the situation: "This afternoon we saw an outage across some parts of our network. It was not as a result of an attack. It appears a router on our global backbone announced bad routes and caused some potions of the network to not be available. We believe we have addressed the root cause and monitoring systems for stability now." - https://www.cloudflarestatus.com/

  4. resolved Jul 17, 2020, 10:39 PM UTC

    After Cloudflare deployed their fix we are considering this issue resolved.