Tessie incident

Login issues

Minor Resolved View vendor source →

Tessie experienced a minor incident on November 15, 2023 affecting Current status by service (Dashboard), lasting 6h 6m. The incident has been resolved; the full update timeline is below.

Started
Nov 15, 2023, 09:00 PM UTC
Resolved
Nov 16, 2023, 03:06 AM UTC
Duration
6h 6m
Detected by Pingoru
Nov 15, 2023, 09:00 PM UTC

Affected components

Current status by service (Dashboard)

Update timeline

  1. investigating Nov 15, 2023, 09:00 PM UTC

    We're getting reports of login issues from certain areas. We're looking into it.

  2. resolved Nov 16, 2023, 03:06 AM UTC

    All login issues should be resolved. If using the mobile app, force close and re-open the app to sign in again.